terms and conditions

The terms and conditions set forth herein are the terms and conditions (“Terms”) under which you may use our website and the services offered by us. This website offers paying visitors the opportunity to access live and pre-recorded spinning classes. By accessing or using the website, you accept that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or access our live and pre-recorded spinning classes (“Services”), you must be at least 18 years of age, and possess the legal authority to enter into this agreement. Minors that can safely fit the dimensions of a spin bike may, provided that their parent/guardian is supervising, use the Services if purchased by a person of at least 18 years of age, who possess the legal authority to enter into this agreement. You are not allowed to use this website and/or receive Services if doing so is prohibited in your country or under any law or regulation applicable to you.

Services offered:
1. A standard monthly subscription service (“Standard”) whereby access to all

recorded content is included, or
2. A premium monthly subscription service (“Premium”)where access to all recorded

content and real-time live content is included.

When agreeing to purchase our Services, you agree that:

  1. (i)  you are responsible for understanding the Terms before making a commitment

    to buy;

  2. (ii)  you are entering into a legally binding contract to purchase the Services you

    commit to buy and you must complete the check-out payment process.

The prices we charge for the purchase of our Services are listed on the website. We reserve the right to change our prices as displayed on our website at any time, as well as to correct pricing errors that may occur.

Services are intended to be used on a per household basis. One account is permitted per household. An account found to be used via our internet services provider as being used in multiple locations, or by multiple users may be terminated.

A three (3) day trial is included as an option prior to committing to purchase Services. Once Services are purchased, no cancellation of the first monthly charge is possible.A cancellation of Services for the following automated charge can be made if a request is made a minimum of 5 days prior to the upcoming charge date.

Temporary holds on recurring monthly charges may be put on accounts due to injury or vacation of two weeks or more with proof of injury or vacation plans/itinerary.

To purchase Services you must create an account. To do so you must provide a valid email address. You represent and warrant that all information you provide upon opening an account is accurate. You are solely responsible for maintaining the security of your account and for all activity that occurs under your account. You must notify us immediately if you suspect any unauthorized access to or use of your account. To make a purchase, you must provide a valid payment method. Services automatically renew for the period until you cancel.

You are responsible for obtaining Internet access and a compatible, Internet-connected device to stream and/or download the Services. The quality of your viewing experience depends on a number of factors, including your viewing device and the quality of your Internet connection.

When purchasing our Services you do so at your own risk. There is always risk of physical injury inherent in any exercise program and you freely take on this risk. We take no responsibility for any injury that may occur while you are making use of our Services. We strongly suggest that prior to purchasing our Services you first consult with a qualified physician to determine if you can safely use the Services without any adverse consequences.

We may, without prior notice, change the Services; stop providing the Services or any features of the Services we offer; or create limits to the Services. We may permanently or temporarily terminate or suspend access to the Services without notice and liability for any reason, or for no reason. Should this occur, we would refund any Services purchased pro rata. Additionally, the Services may be modified from time to time. For example, real- time live content may not be available due to technical issues, instructor illness, or vacation. As a result the Services will be modified to Standard in lieu of Premium and prices would be adjusted on a prorata basis.

We reserve the right to permanently or temporarily terminate or suspend your access to the Services without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. Should this occur, you may discontinue use and request to cancel your Services at any time.

The services and all materials therein, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of the owner of the website. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

By agreeing to these Terms you agree to indemnify and hold the owner of the website as well as its employees, directors, administrators, shareholders, officers, contractors successors and assigns harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the Services offered on the website.

To the maximum extent permitted by applicable law, in no event shall the owner of the website, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Services.

To the maximum extent permitted by applicable law, the owner of the website assumes no liability or responsibility for any:

  1. (i)  errors, mistakes, or inaccuracies of content;

  2. (ii)  personal injury or property damage, of any nature whatsoever, resulting from

    your access to or use of our Services.

The owner of the website shall not be liable for any failure or delay in performance of its obligations under this Agreement arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including, without limitation, acts of God; natural disasters; wars; civil or military disturbances; sabotage; strikes; epidemics; riots; power failures; computer failure; computer piracy, loss or malfunction of utility, transportation, computer (hardware or software) or telephone communication service; accidents; labor disputes, acts of civil or military authority; governmental actions; or inability to obtain labor, material, equipment or transportation.

We reserve the right to modify these Terms from time to time at our sole discretion. You should therefore review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of our Services after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these Terms or any future version of the Terms, do not use or access (or continue to access) the Services.

By accepting these Terms you agree to receive promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please notify us.

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by the laws of the province of Quebec, Canada.

Should you have any questions with regard to these Terms please contact our customer support at: support@realspin.ca

This Agreement is binding on the parties and their successors, heirs, and permitted assigns. This Agreement is not assignable or transferable by you without our prior written consent.

This Agreement sets forth the entire understanding between you and the owner of the website concerning your use of the services offered and supersedes all prior agreements regarding the same. This Agreement may only be modified by the owner of the website.